Skip to main content
Household
Sign in
(opens in a new tab)
Household
Building & Development
Business & Retailers
View what’s happening in your area
Click here to view on map
(opens in a new tab)
Household
Building & Development
Business & Retailers
My Account
Close menu
Register for My Account
Why use My Account
My Account
Sign in
Register for My Account
Why use my account?
Payments and Bills
Make a payment
Payment settings
Water usage
Your supply
Provide reading
What to do when moving home
Our promise to you
My Account
Help and Support
Close menu
Emergency
Report a leak
Report a hazard
I’ve got no water
I’ve got no pressure
My water smells strange
Waste water problems
Find an approved plumber
Emergency
Report a leak
Report a hazard
I've got no water
I've got no pressure
My water smells strange
Waste water problems
Find an approved plumber
How to
Read your meter
Read your bill
Protect your home in winter
Find and fix leaks
Identify customer side leaks
Keep your online account safe
Works and interruptions
Our supply issues promise
Interactive map
Register for updates
Alternate water for livestock
Priority Services
Help for priority customers
Help from trusted organisations
Help paying your bill
Water supply
Water quality
Water hardness
Do you supply my water?
Water charges in my area
Are you new to the area?
Apply for a meter
Apply for a surface water rebate
Request an asset plan
Landlords
Homeserve
Save water
Why save water?
How to save water
Save water in the garden
Save water and energy
Free water saving devices
AquaSmart
Contact
Get in touch
Request a call back
Feedback
Notify us of a bereavement
About us
Close menu
Investor Portal
Latest news
Who we are
What we do
Our people
Governance
Our regulators
Our vision and values
Accreditations & Awards
Investor Portal
Our work
Community
Charity work
Customers
Performance
Plans
Reducing leaks
Environment
Engineering schemes
Updates
Water Latest
News
Blog
Improving your water network
Sign up for our newsletter
Covid Updates
Locations
Locations
Reservoirs
Reservoir levels
Resources
Media
Videos
Publications
Customer Leaflets
Careers
Join our team
Staff Benefits
Get to know some of the team
View what’s happening in your area
Click here to view on map
(opens in a new tab)
Search
Sign in
(opens in a new tab)
Household Sitemap
Household
Building and Development
Business & Retailers
My Account
Our promise to you
What to do when moving home
Make a payment
Direct Debit Guarantee
Help and Support
Trusted Partner - Support Tariff
How to
Read your meter
Staying safe online and in the home
Finding and fixing leaks
Your stop tap
Read your bill
Protect your home
Customer Side Leaks
Homeserve
Water-saving audit
Water-saving audit and water butt
Save Water
LeakyLoo™
Groundwork partnership
Garden tips
Water Saving Week
Simple changes to make more of summer
How to save water
AquaSmart
Discounted water butts
Water Butt Competition
Free water saving devices
Walter the Water Butt
Water supply
One Bill
Surface water rebate
Are you new to the area?
Smarter water networks trial
Bottled water stations
Water hardness
Water charges in my area
Request an asset plan
Apply for a Meter
Protecting your water quality
Landlords
Water quality
Report Water Misuse
Water Butt Giveaway Ashford Council
Works & Outage
What we are doing in The Weald
What we are doing following supply interruptions in Crowborough
What we are doing following supply issues in Haywards Heath
Our promise to you if your water supply is interrupted
Register for livestock alternate water
What we are doing in Charing, Challock and Molash
What we are doing following supply issues in East Grinstead
What we are doing following supply issues in Sussex and Kent
Trusted Partner - Combined Support
Emergencies
Waste water problems
I've got no pressure
My water looks strange
Find an approved water contractor
I've got no water
Report a hazard
Report a leak
Contact
Vulnerability event feedback
Notify us of a bereavement
Freeze Thaw 2022 Feedback
Summer Demand - General Feedback
Feedback
Priority Services
Help paying your bill
Scope partnership
Register for priority services
Accessibility
Get help from trusted organisations
About Us
Community
School talks
Investment in our community
Community Fund - Tunbridge Wells
Community Funds
Community Fund Crowborough
Our community hub
Introducing the Water Horizon Forum
Our work in the community
Broad Oak Community Panel
State Of The Nation
Community Fund - Maidstone and the Weald
Mid Sussex Community Fund
East Grinstead Community Fund
Our charity work
Behind the tap: Your drinking water questions answered
Open Days
Our research
Community Chest
Who we are
Our Partners
Our vision and values
Accreditations & Awards
Our regulators
Governance
Our Directors
Locations
Reservoir levels
Careers
Application tips
Diversity and inclusion
Career development
Get to know some of the team
Benefits and rewards
Apprenticeships
Our Work
Innovate With Us
Innovation at South East Water
Our customers
Plans to reduce leaks
Our engineering schemes
Performance
Our plans
Drought plan 2019
Long Term Delivery Strategy
Drought plan
Broad Oak Reservoir
Learning lessons from the 'Beast from the East'
Our approach to planning
Strategic Direction Statement (SDS)
Business Plan Feedback
Water bidding market
Our Vulnerability Strategy 2025-2030
Broad Oak Surveys
Water resources management plan 2019
Your water, your say
Our business plan 2020-2025
Our Engagement Strategy
Your water Your Say FAQs
Resilient customer strategy 2020-2025
Business plan 2025-2030
Future water
H25 - our 25 Year Plan which puts people and planet first
Draft Determination Response Submission
Reservoirs
New activities at Arlington Reservoir
Ardingly Reservoir
Arlington Reservoir
Stakeholder updates
An open letter from our CEO
Drought Permit
Drought permit documents
Improving your water network
Tough times, help when you need it.
Blog
Lifting the hosepipe ban
A summer to remember
Water and energy
Behind the tap
News
Water latest
Resources
Media
Videos
Customer Leaflets
Publications
Our environment
Ouse and Upper Rother soil innovation fund
Our planet
Cover crops
Capital grants scheme
Water vole release
Refill Seaford
Our route to net zero
Events and workshops
Pesticide safety
About our catchments
Integrated pest management (IPM)
Invasive non-native species
Adapting to a changing climate
PROWATER
Catchment management
Love your maize
Catchment newsletters
Nutrient Atmospheric Deposition Pilot
Protecting our rivers
Boosting biodiversity
Legal and Policies
Community Chest T&Cs
Terms of use
My Account Terms and Conditions
Terms and Conditions of prize drawer
Enviromental Information Regulations (EIR) 2004
How we look after your data
Terms and Conditions for Ashford Water Butt Giveaway
Terms and conditions for Walter the water butt prize
Anti-bribery Policy
Terms and conditions for voucher prize draw
Privacy Policy
Still can't find what you are looking for? Try our
Search Page
South East Water proudly supports
Together we can end domestic abuse
Chat with us
, powered by
LiveChat