Do you drain surface water into a soakaway?
If the surface water from your property drains into a soakaway and not into the public sewers, you may be able to get some money back on your bills. This is called a surface water rebate, and you can claim it back to 1 April 2019.
How to claim
To claim a rebate please head over to My Account. We may ask for evidence that the soakaway is in situ.
Please note:
This form is for Southern Water customers only. If you are a Thames Water customer please do not submit the form below and instead enter your details on the Thames Water website here(opens in a new tab).