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General help

Priority Service Customers

Accounts and billing

Water supply and waste

Billing / account helpline

0333 000 0001(opens in a new tab)

Lines are open Monday-Friday 8am-7pm, and Saturday 8am-1pm.

Water supply helpline

0333 000 0002(opens in a new tab)

Lines are open Monday-Friday 8am-7pm, and Saturday 8am-1pm.

Emergencies

0333 000 0365(opens in a new tab)

Call our 24/7 helpline if you have no water or have spotted a serious leak or emergency.