We've now completed our £210,000 project to replace a section of water main on Turners Mill Road in Haywards Heath.

The project started in October 2024 and was finished in March 2025. The work formed part of our ongoing commitment to improving water quality and reliability for the community, following some water quality issues in the area which is unacceptable.

We installed around 385 metres of new pipeline, ensuring residents have access to a consistent supply of top quality drinking water.

The work was split into two phases, falling either side of Christmas 2024.

Project updates



Friday, 14 March 2025
16:13 PM

Project completed

We've now completed this project. We'd like to thank the community for their patience and cooperation while we carried out this vital work to improve the area's water supply.


Thursday, 13 February 2025
08:55 AM

Project update

We've installed and tested the new water main pipe on Turners Mill Road up to Penland Rd and work on Turners Mill Close has now started.

We will be carrying out more tests in the next week to ensure that we are providing top-quality drinking water to our customers in the area before we then start transferring customer services to the new main. Once completed, we will look to reinstate our working area.

We'll be connecting the mains pipes up to the wider network before this weekend (15th February).


Monday, 6 January 2025
09:12 AM

Project update

Phase two of this project is now set to begin. A road closure has been put in place to continue work up to the Penland Road junction.


Tuesday, 17 December 2024
09:12 AM

Project update

Work on phase one of this project has been completed.

Phase two is due to begin on Monday 6 January.


Thursday, 5 December 2024
11:02 AM

Project Update

The first section of pipe has been laid and is now live on our water network.

The road is in the process of being put back to a safe and drivable condition as we look to continue transferring the supply of water for the next section of water main to our wider network.

Work is set to begin on the section next to the cul-de-sac marking the 3rd section of pipeline that will be connected to the network.

Work on phase one is still on track to be completed before Christmas where our teams will leave the working area and put the road back to a normal condition before returning in January to start on phase two.


Friday, 15 November 2024
14:06 PM

Project update

We're progressing well on the first phase of our Turners Mill Road project, and are have made our first connection to the existing network at the Harlands Road end of the street.

We have installed the first 73m section of new pipework via directional drilling methods In Trners Mill Road. This is currently under test.

We have also installed 37m of pipework into the cul-de-sac by 25 Turners Mill Road. This will be tested next week. Once passed, we will start to tansfer customer services onto the new pipework.

We will be undertaking the next connection to our existing network on 19 November. Any impacted customers will be warned of their water going off at least 48hrs before the connection works.Work is underway


Tuesday, 29 October 2024
08:44 AM

29/10/2024 - Update

Following discussion with West Sussex Highways, this vital project will now be carried out under a road closure beginning on the morning Tuesday 29 October 2024. The road will be closed on one end at the junction of Harlands Road and Turners Mill Road and will be in place until Monday 11 November.

Residents will still be able to get access to Turners Mill Road from the Penland road end of the street.

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