Key facts:
Location: Goldwell Lane, Chart
Work: Installing around 1.5km of burst-prone water pipes to help improve the network
Starts: Monday, 19 January, 2026
Duration: Approximately 16 weeks
We’ll soon be replacing around 1.5 kilometres of burst-prone water pipes in Goldwell Lane, Chart.
The water pipes in this area have burst seven times in the last five years. This has meant low water pressure and sometimes no water for residents.
We’re always working to reduce the number of leaks and bursts we have. With this in mind, we’re going to be making some improvements to the water network.
What’s going to happen and when?
We’re going to replace around 1.5 kilometres of water pipes in Goldwell Lane.
We’ll be starting work on Monday, 19 January 2026. Our teams will work weekdays and some Saturday mornings. We may also work on some Sundays.
We expect the work to take approximately 16 weeks. We’ll do our best to get the work done faster if we can.
Will there be roadworks?
We’re sorry for the disruption this work is going to cause, we know it’s inconvenient and we’ll do our absolute best to keep it to a minimum.
Some useful information on how this will affect you is below:
Road closure and diversion route
We’ll be working along Goldwell Lane and a road closure for through traffic will be in place between the junctions with Ashford Road and Vitters Oak Lane, with only residents or businesses having access up to where we are working.
We aim to work on short sections of the road at a time and a diversion route will be in place via Ashford Road, The Street, Ninn Lane and Etchden Road.
A map showing the diversion route can be found below:
Frequently asked questions
You will be able to get to and from your home or business during this work. You may have to wait occasionally if we’re working directly outside the entrance to your property just while our team makes the area safe for you to get by.
The direction you enter from may not be your usual route or it may change as we move along the road.
We may need to turn your water off for a short time when we connect our new pipes to the existing network. We’ll let you know if this is going to happen at least 48 hours beforehand, so you can plan ahead.
If any customers are likely to need any extra support during the work, they can join our Priority Services Register.
We have all sorts of services to help if needed. For example, if anyone is struggling financially, has an illness or disability or is looking after a child under five.
Find out more and sign up at southeastwater.co.uk/priorityservices.
If you’d like to know more or you have any questions before the work starts, please contact us:
- Call our advisors on 0333 000 0002
- Email: customerservices@southeastwater.co.uk
Project updates
We’ll post regular updates on the project here as the work progresses.
Share this Article: