We'd love to hear your thoughts on our Codes of Practice. If you have any feedback, please let us know here(opens in a new tab).
Leaflets
- Leaks on customers' supply pipes(opens in a new tab)
- Leaks on customers' supply pipes (large print)(opens in a new tab)
- A guide to metering(opens in a new tab)
- A guide to metering (large print)(opens in a new tab)
- If things go wrong(opens in a new tab)
- If things go wrong (large print)(opens in a new tab)
- Priority Services Register(opens in a new tab)
- Priority Services Register (large print)(opens in a new tab)
- Our Code of Practice(opens in a new tab)
- Our Code of Practice (large print)(opens in a new tab)
- Pipelaying powers(opens in a new tab)
- Pipelaying powers (large print)(opens in a new tab)
- Standards of Service(opens in a new tab)
- Standards of Service (large print)(opens in a new tab)
- Standards of Service - Retailers(opens in a new tab)
- Standards of Service - Retailers (large print)(opens in a new tab)
- Useful tips(opens in a new tab)
- Household water charges(opens in a new tab)
- Household water charges (large print)(opens in a new tab)