Occasionally droughts can happen, even in the UK. That's why it's important we're all prepared for when they do.
Our Drought Plan sets out the steps we would take during periods of low rainfall to ensure we can deliver a reliable water supply for the essential needs of drinking, washing, cooking and cleaning.
It details what actions we'd take to conserve water and secure customers’ supplies, while balancing the needs of the environment.
These actions include:
- Moving water around our network
- Fast-tracking schemes to increase water resources
- Working even harder to fix leaks
- Promoting sensible water use
- The introduction of temporary water use restrictions (commonly known as hosepipe bans)
To ensure our plans are up-to-date we review them every five years and publish a draft document for consultation.
"Our approach looks to increase supply, but also manage demand during times prolonged dry weather or drought. Your views have helped shape our approach as it's through listening to our customers and community that we'll keep improving our service" - Lee Dance, Head of Water Resources
Alongside the full document we've also prepared some customer friendly summary magazines that may interest some people more which you can download below.