Terms and conditions for voucher prize draw
1. Only one entry per South East Water household. Only South East Water customers who have accessed the link provided in the email invitation for the ‘What's important to you when it comes to water?’ survey, and who have fully completed the survey, and opted in to the prize draw at the end of the survey, will be eligible for the prize draw.
2. Entrants who have opted in will be entered in to a prize draw for their choice of either an Amazon or M&S voucher. There will be three prizes drawn for the values of: first prize £250, second prize £100, third prize £50.
3. In order to be eligible to receive a prize you cannot be an employee of South East Water.
4. By taking part in the prize draw, you agree to be bound by these terms and conditions and the decisions of South East Water are final in all matters relating to the prize. No correspondence will be entered into regarding the outcome of the prize draw, except as detailed in paragraphs 8 and 9 below.
5. South East Water will only process your personal information as set out in the Privacy Policy. See also Condition 9 b), with regard to the announcement of winners.
6. South East Water reserves the right to suspend or withdraw the promotion or amend the prize draw or these terms and conditions without prior notice.
7. The promoter of this prize draw is South East Water Limited (Company registration number: 02679874), Rocfort Road, Snodland, Kent, ME6 5AH.
8. The survey will be live for completion from (and including) Thursday 28th November 2024 to (and including) Friday 20th December 2024.The winning entries will be chosen at random, and you will be contacted by email within three weeks of the closing date of the survey.
9. If you are a winner:
a) The receipt by you of any prize is conditional upon you complying with any and all applicable laws, rules and regulations including, without limitation, these terms and conditions.
b) Subject to condition 10 below, you acknowledge and agree that South East Water may choose to publish details of the winners, including but not limited to press releases or on its website.
c) Winners will be contacted via the email address we hold on their account to advise of their winning either first, second or third prize. Winners will be able to advise their preference of either an Amazon or M&S voucher.
d) South East Water will attempt to contact the winner by email up to two times. If the winner does not respond to the emails notifying them of their win within 14 days of the second email, they will lose their right to the prize, and South East Water reserves the right to choose and notify a new winner.
e)The vouchers will then be emailed to the winners’ email address within three weeks of the winner acknowledging the win by email.
10. South East Water must either publish or make available information that indicates that a valid award took place. To comply with this obligation, and subject to condition 11 below, South East Water will send the surname and county of prize winners to anyone who emails communications@southeastwater.co.uk(opens in a new tab) within one month after the closing date of the promotion.
11. If you object to your surname or county being published or made available, please contact South East Water CustomerExperienceandStrategy@southeastwater.co.uk(opens in a new tab). In such circumstances, South East Water must still provide the information to the Advertising Standards Authority on request.
12. The Prizes from South East Water are non-returnable and cannot be exchanged.
13. The terms and conditions of this competition shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.