Being a successful water company takes lots of different people, all working hard to keep our essential service flowing.

That’s why we’re passionate about recognising and rewarding our colleagues' hard work.

We offer a range of competitive benefits with opportunities to access many of these from the start of your employment, and additional benefits become available as you continue working with us.

We look at everything you value at work, from work-life balance to support, which can help with the other important commitments you have in life.

Work/life balance

We know you're so much more than an employee; life goes on outside work. So, we offer more flexible and hybrid working methods so you get the best of both worlds.

We also advocate bonding with your co-workers, and many of our teams participate in out-of-office team-building days, which allow the teams to get to know each other outside of a work setting.

Technician and digger lifting pipes
People walking taking a walk next to a fenced off field with a cow in it

Wellbeing

We have developed these pillars to support our well-being strategy, providing maximum opportunity for our colleague’s involvement and benefit.

Our wellbeing strategy will underpin our core values of trust, excellence, agility, passion and creativity, and by encouraging our colleagues to thrive, we further support our vision to be the company that people want to work for and be supplied by.

The four pillars of wellbeing. Physcial Health . Mental health. Financial Health. Social health

Physical Health

It is designed to promote a culture recognising the benefits of exercise, nutrition and healthy eating. In order to promote this, we provide opportunities to exercise during your lunch times, both in companywide and local site initiatives, such as weekly keep fit classes and running clubs.

Mental Health

This pillar encourages and supports staff to develop personally and professionally. For this to happen, we provide a wide range of opportunities in the workplace for staff to access help and resources. We also provide opportunities for employees to learn about mental health and how to support themselves, friends and colleagues when support is needed.

Financial Health

This pillar is designed to allow opportunities to support staff at all stages of their work and personal lives. This pillar promotes practices that avoid low pay and pay gaps and signposts staff to sources of financial advice and the option to communicate with the staff council on pay matters.

Social Health

This pillar is designed to ensure our work/life balance policies align with what is best practice. We want to promote a culture that recognises the importance of rest time and encourages engagement to improve links with our community, such as volunteering, charity work and social clubs.

Everyday benefits

Our everyday benefits consist of:

  • Hybrid working
  • Health cash plan
  • Employee assistance programme
  • Electric vehicle salary sacrifice
  • Recognition awards
  • Cycle to work
  • Optional lunch and learn sessions

Managing finances

We make managing your finances easier with:

  • Salary deducted loans
  • Financial well-being resources
  • Salary deducted lotteries and monthly prize draws
  • Annual pay award

Starting a family

We help make starting a family less stressful by offering:

  • Maternity, paternity and adoption pay and leave
  • Enhanced pay for qualifying employees.
  • Nursing mothers room

Raising a family

  • 4x annual salary life assurance
  • Health cash plan covers for spouse and dependants
  • Time off for parental leave and dependants
  • Discounted days out

Planning for retirement

  • Rundown entitlement at retirement age
  • Stakeholder pension with 10% employee contribution
  • Pension webinars

Social health

We welcome stepping away from the laptop from time to time and offer:

  • Five weeks' annual leave increasing to six with length of service
  • Flexible annual leave policy to buy or sell up to three days of leave
  • Two paid volunteering days a year
  • Sabbatical leave eligibility after five years of service

Employee Assistance Programme

  • Confidential helpline to support employees and their families with a range of personal issues.
  • Health Assured is the independent provider
  • Services are available 24 hours a day
  • Can provide immediate over-the-phone counselling, legal advice and a range of other services

Employee voice

  • Your voice, ideas, and opinions matter to us and play a key role in helping us solve problems together.
  • We have safety representatives through our business looking out for your physical health.
  • These attend health and safety committee meetings to ensure the voices of our employees are heard.
  • We also have staff council representatives to ensure that employees are directly involved in decision-making within the organisation.