Water and the environment are intrinsically linked. 

That’s why we’ve taken the bold step of becoming the first UK water company to produce our own 25 Year Plan for the environment, aligned with Defra’s 25 Year Plan.



Due to be published to coincide with the COP26 climate change conference in November, the plan will be co-created with a range of others from the start.

We know that making lasting change to the environment takes time and that no one organisation cannot do this alone.

It is our opinion that we need a long-term environmental strategy to provide a framework for the entire company, to protect and enhance the environmental resilience of our supply area, short and long-term.

This will exceed our statutory obligations and planning cycles, such as the Water Industry National Environment Programme, Water Resources Management Plan and dry weather plan.

For us, it's about more than just continuing to supply water – we care deeply about the environment and want to protect and enhance it for future generations.

This is reflected in our Purpose, to ‘Provide today’s public water service and create tomorrow's water supply solutions, fairly and responsibly, working with others to help society and the environment thrive.’

We recognise an important part of this is making sure that we consider wider environmental impacts from our own operations.  To do this, we need to do all we can to create and maintain a resilient environment.

In early June, more than 30 individuals representing different interested groups took part in two ‘sprint’ sessions to inform what they feel our biggest challenges and external influences on the environment, as well as outlining the key strategic themes which must feature in our strategy.

Industries represented included:

  • Environmental non-governmental organisations
  • Local and national government representatives (including a National Park and highways authority)
  • Large land owners, housing developers and industrial water users
  • Universities and other independent expert groups
  • Representatives for other groups such as farmers and growers and recreational water users

Workshops with our employees and customers will follow, in order to create a roadmap which delivers the very best outcomes to the environment as a whole.

We’ll keep this page up to date as our plans progress.

You can also sign up to our environment newsletter so we can send you the latest updates on our 25 Year Plan and wider work to protect and enhance the environment.

Sign up here

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