Water main replacement in Diplocks Way, Hailsham, East Sussex

We are investing £254,000 to replace an old and unreliable water main that runs along Diplocks Way. This pipe has suffered a number of bursts over the years so the new pipe will increase the reliability of water supply to the area and prevent future problems.

Work to install the new main, which will be approximately 630 meters in length, will start at the junction of South Road and Diplocks Way and will then continue along Diplocks Way to a point just before the BMW dealership entrance.

How can we ensure this work is done with minimum disruption?

During the work a one way system will be in place along Diplocks Way, please see the diversion map indicating the flow of traffic and note the one way system only applies to Diplocks Way and not South Road and the Hailsham Bypass. East Sussex Highways and South East Water have agreed that the one way system will not only provide suitable safety measures for the workforce and public but is also the best method for causing as little disruption as possible.

The one way system will be in place for the duration of the work and parking along Diplocks Way will need to be restricted. Access to homes and businesses will be maintained.

For the first four weeks of the project, we have agreed with East Sussex Highways that we will have operatives on site day and night. They will monitor the traffic and traffic management, to assess how this is working and will be able to make any changes if issues arise, following liaison and agreement with the highways team.

In order to further reduce disruption, the majority of the works will be carried out at night; however some minor works will be required during the day including service transfers.

When is the work due to start?

Construction is planned to start on 29 January 2018 and is expected to last approximately 27 weeks. However, our contractor’s staff will work as hard as they can to complete the work as quickly and as safely as possible.

Who can I contact if I have any queries about these works?

Our contractor is Clancy Docwra and if you have any concerns during the work, staff on site will be happy to answer any questions or concerns you may have. If you would like to speak to South East Water direct please call our Customer Technical Centre on 0333 000 1100.

Diversion Map

Scheme updates 

Thursday 24 May 2018 

We have nearly finished laying all of the new water main along Diplocks Way, with only around 15 metres left to install. Whilst installing the new main we came across several large drainage culverts, which meant that we had a slight delay in our work as we had to locate an alternative route. This meant that we had to cross the carriageway earlier than expected.

We are planning to carry out the final connection into the new water main on 5 June. We will then look to progress with the final service transfers and highway reinstatement.

Thank you for your ongoing patience and cooperation during this work.


Monday 14 May 2018

Work to lay the final 90 metres of pipeline is now well underway, and the team on site is working seven days a week to make sure construction is completed as quickly and safely as possible. We hope to have all pipework in place and ready for testing by the end of this week.

The three-way traffic lights in place at Apex Way continue to be manually controlled to help ease congestion, and we’d like to thank motorists for their ongoing patience and cooperation.


 

Thursday 3 May 2018

After switching the traffic flow along Diplocks Way from one-way to traffic lights last week we have now starting laying the final 90 metres of water main which we estimate will take about six weeks to complete.

As always, our team on site are working hard to complete this project as quickly and safely as possible and we continue to thank you for your ongoing patience.


 

Monday 30 April 2018

The one-way system was removed as planned last week and three-way traffic lights are now in place at the junction with Apex Way as we work to install the final 90 metres of new water main.

Thank you for your ongoing patience and cooperation during these essential works.


Friday 20 April 2018

Work continues to progress well and from Monday 23 April the team on site will begin reinstating the road surface. Once this is complete we will remove the one-way system and carry out the final phase of works under three-way traffic lights at Apex Way. These lights are likely to be in place from Friday 27 April, however we will provide a further update next week.

During our last section of works the team on site will be working seven days a week so that we can complete the project as quickly as possible. The three-way traffic lights will also be manually controlled between 6am and 7pm to help minimise traffic disruption.

Thank you for your ongoing patience and cooperation.


Monday 9 April 2018

Our team continues to work on transferring services onto the new water main and reinstatement of the road surface has now begun at the South Road end of Diplocks Way.

From today (9 April) a chicane will be in operation through the one-way system to allow us to carry out connection works, involving a road closure.

Work remains on schedule and from late April we will be looking to remove the one-way system and carry out the final phase of the project under traffic lights. Local businesses and motorists will be notified before this takes place.  

Thank you for your ongoing patience and cooperation.


Thursday 29 March 2018

Work continues to progress well and to date we have transferred around 25 customer services onto the new section of water main. We also undertook the connection at the South Road end on Tuesday 27 March. We have now started to backfill a number of excavations ready for the reinstatement of the reinforced concrete road structure and the road surface.

We are now looking to carry out a connection to our existing pipework to the west of the BP garage at Croft Works, which will involve a road crossing. We are hoping to be able to do this under the current one-way system, however it will involve us installing a chicane to allow vehicles to pass.

The connection is currently scheduled to take place on Thursday 12 April and we should have a clearer idea of the adjustment to the one-way system next week when we will post a further update.

Thank you for your ongoing patience and cooperation.


Thursday 22 March 2018

The second connection onto the newly laid water main was due to take place on Tuesday 20 March, however this has now been rescheduled for 27 March.

We are still on programme and for the next few weeks we will be working to transfer customer supplies over to the new pipeline. We will then reinstate the road surface within the one-way system and carry out the final section of the project under traffic lights.

Thank you for your ongoing patience and cooperation.


Monday 19 March 2018

Last week we successfully carried out tests to the newly laid section of water main meaning it is now ready for connection into our existing network. We carried out the first connection on Thursday 15 March, with the second one due to take place tomorrow (20 March).

Once this is complete we will have one connection left to undertake, as well as connecting customer supplies onto the new pipeline and reinstating the road within the one-way system.

Once these works are finished we will look to lay the final stretch of pipe under traffic lights.

Thank you for your ongoing patience and cooperation.


Thursday 8 March 2018

Progress has been slower than expected recently due to the poor weather conditions last week, and subsequent thaw, which caused an unprecedented amount of leaks and bursts across our network . This has meant that we have been unable to draw water from our network for testing the first section of new pipework or undertake connections to the existing network.

We are looking to reschedule the required filling of the new water main and connections as soon as possible to ensure that the works stay on schedule.

Thank you for your ongoing patience and cooperation.


Tuesday 27 February 2018

Our team continue to make good progress and to date we have laid around 500 metres of new pipeline using directional drilling methods. With this section of drilling finished, we are now working to connect customer services onto the newly installed pipeline.

We now have around 90 metres of new water main left to lay using traditional open cut techniques. This work will be carried out once all works within the current one-way system are complete and we can alter the traffic management to traffic lights.

Thank you for your ongoing patience and cooperation.

 


Tuesday 20 February 2018

Work is progressing well and we have now begun the directional drilling of our new water main. This involves excavating a series of pits and constructing the new water pipe underground between these pits.

This work began yesterday and we have now successfully installed 70 metres of new water main at the South Road end of Diplocks Way.

We are currently on schedule and hope to have all of the directional drilled section of main in this week. We will then look to progress with testing and chlorinating the new pipe and preparing the road ready for mains and service connections to commence

Thank you for your ongoing patience and cooperation during these essential works.


Tuesday 6 February 2018

After monitoring traffic flows during the start of the project, we worked with East Sussex Highways to make changes to the one-way system along Diplocks Way last week. This appears to have alleviated issues with traffic leaving Diplocks Way in peak times and traffic is now flowing a lot better. 

Last week we made good progress digging the launch and reception pits in preparation for us to directionally drill the new main along the south side of Diplocks Way. Directionally drilling means that we excavate a tunnel between two pits before feeding the new pipe though, a far quicker process than laying a pipe in an open trench.

We still have a number of pits to dig out, but with the one-way system in place we've been able to put additional resources on site to help aid progress.

Thank you for your ongoing patience and cooperation during these essential works.


Wednesday 31 January 2018

Along with our contractor Clancy Docwra and The Highways Authority, we have been closely monitoring traffic along Diplocks Way since the one-way system was implemented on Monday 29 January.

After reviewing the current impact on road users and local businesses, we have decided to make changes to traffic flows on Diplocks Way with the aim to help ease congestion during peak times.

From the evening of Wednesday 31 January Diplocks Way between Apex Business Park and Gleneagles will be returned to two-way. This means vehicles leaving Apex Business Park will now be able to turn left out onto Diplocks Way.

Diplocks Way between Apex Business Park and South Road will continue to be one-way with motorists only able to travel south bound.

Once the new section of water main has been installed between Apex Business Park and South Road, and the road has been fully reinstated, we will remove the one way system completely from Diplocks Way and install the last 60 metres of pipe under temporary traffic lights.

We will continue to monitor traffic flows along Diplocks Way throughout our water main upgrade work, and will write to you again if further changes are required.

We apologise for any inconvenience and thank you for your patience and cooperation during our main laying scheme. 


Friday 12 January 2018

Our water main upgrade work along Diplocks Way will begin on Monday 29 January.

Work on the £254,000 scheme began on Monday 9 October. However, following concerns that signs directing traffic around the temporary one-way system were not adequate, the scheme was stopped by East Sussex Highways.

After working closely with our contractor Clancy Docwra and East Sussex Highways, we have made a few changes to the scheme plan.

The majority of the work will still be done at night (between 7.00pm and 6.00 am) however, to reduce noise and complete the scheme sooner, there will be a team on site some days to cut and break out the concrete ready for excavation.

The main change will be that fencing will be erected along the full length of Diplocks Way to ensure that the one way system is followed.

Access will be maintained to all businesses, however parking will be very restricted along the road. The rear exit of the BP Station will also to be closed to avoid vehicles trying to take the wrong route along the one way system which was previously happening.

This is for the safety of pedestrians, road users and our workforce.

Traffic enforcement officers will also be operating and we are arranging for the one-way system to be regularly monitored by the Police.   

We apologise for the additional parking restrictions, however these are essential for safety reasons 

Thank you in advance for your patience and cooperation during these essential works.


Wednesday 25 October 

On Monday 9 October, work on the £254,000 scheme began. However, following concerns that signs directing traffic around the temporary one-way system were not adequate, the scheme was stopped by East Sussex County Council while we investigate what happened.

The safety of the public is both ours, and the highway authority’s, top priority and we are working with our contractor Clancy Docwra and East Sussex Highways to ensure appropriate signage is in place when the scheme re-starts.

We would like to apologise for any confusion the incorrect signs caused and for the disruption and inconvenience the delay to this work may also cause.

During the past two years the water main has burst 13 times – including twice since 1 October. When it does it causes a high level of disruption to businesses and has the potential to leave customers without water for long periods. Due to this we would like to reassure you this work remains a high priority we will update customers once a re-start date has been confirmed.


Thursday 14 September

Advance notification for overnight trial holes

What are trial holes and why do you need to do them?

We have previously informed you that our major water mains renewal scheme in Diplocks Way is planned to start in early October. To help us determine the exact route along Diplocks Way, and the most efficient method of installing the new water main, it is important to dig two trial holes within the carriageway of Diplocks Way.

A trial hole is an excavation which enables the team to confirm the location of existing utilities, to ensure they are avoided when the new water main is being installed as well as confirming the existing ground conditions.

When and where will these trial holes be dug?

The trial holes will be dug overnight on Wednesday 20 September, Thursday 21 September and, if needed, Friday 22 September, starting each evening at 7pm until the early hours of the following day.

Will the trial holes be left open until you start the scheme?

No. The two trial holes will be backfilled to enable normal traffic flow until the scheme starts in early October. 

How will these trial holes impact me?

One of our key objectives is to work closely with customers and businesses to ensure the impact of this work is kept to an absolute minimum. We are confident the trial hole works won’t impact on you, since the works will be done overnight and we will work closely with any businesses that work into the evenings or have night shifts.

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