We are now in the second phase of our project to replace almost a mile of faulty water mains in Lower Road and the A2. 

These pipes have burst several times, causing discoloured water or loss of supply. Work is being carried out in two phases:

Phase B - 2 January 2020

Temporary traffic lights are up and running on A2 London Road as we replace a 700-metre section of old pipe. The lights will be in place along short sections of the road from Station Road to Claxfield Road, moving as we complete each section of work.

We currently expect this work to finish in early September and we have used information gathered during our survey works to decide on an 'open-cut' or 'trenching' technique to reduce the duration of the work.


Phase A - 5 August 2019

Lower Road was closed in sections between Frognal Lane and Station Road from 13 August 2019 and we were able to complete this part of the water main replacement scheme six weeks ahead of schedule in November 2019.

During Phase A we were also able to arrange for the drains on Lower Road to be cleared after being made aware of previous occurances of flooding in the road. 

View the diversion map


We are doing everything we can to continue improving our network during the COVID-19 outbreak and we have put several procedures in place to ensure our planned Engineering work can go ahead both safely and efficiently.

Members of the public are always kept at a safe distance but we ask everyone takes particular care at this time to follow signs and avoid our working area. If you need to speak to us about the scheme yplease contact us.

We will continue to follow Government advice and, should it be necessary, projects may be postponed to a later date. We will write to you again if this is to happen.

A range of special services are available for anyone who requires additional support through our Priority Services Register. More information can be found at https://www.southeastwater.co.uk/get-help/help-for-priority-customers/apply-for-our-priority-services-register

Phase map for the closure of Lower Road

Progress updates

Monday 23 March:

We laid approximately 100 metres of new main last week bringing our total to 320 metres laid on the A2. We will be testing and chlorinating this section before preparing customers' services to be connected to the new main. 

Monday 9 March: 

This week we will be reinstating our current working section of the A2 back to its original state before moving out traffic lights up to the next section which will include 3-way lights at the junction of the A2 and Frognal Lane.

Monday 2 March: 

Last week we installed 112 metres of new water main which has now been tested and disinfected. We will be connecting this section of new main to the network on Wednesday night (4 March). Once complete we aim to move along to the next section. 

Monday 24 February:

After moving along to the next section last week, we have succesfully laid another 100 metres of water main and will be testing and chlorinating the new pipe this week. Once testing is complete and customer supply pipes are connected to the new main we will move along to the next 100 metre section. 

Monday 17 February: 

We have moved our working site along another 100 metres after completing all customer connections on the previous section. We now have three way traffic lights set up at the junction of Lynstead Lane and the A2 London Road. 

Monday 3 February: 

Last week we installed 100 metres of new water main and this week we will be connecting customer supplies to the new main. 

Monday 6 January 2020: 

Phase B has started

We have now started work on the second phase of our scheme as we replace 700 metres of old water main along the A2. Temporary traffic lights have now been installed and will be  manually operated for the duration of the work. 

Thursday 14 November 2019:  

Phase A now complete 

We are pleased to announce that phase A of our engineering scheme in Teynham has completed six weeks earlier than expected. 

Project Manager, Jeremy Dufour said: “I’m glad we have been able to complete phase one well ahead of schedule.

“Our contractor, Clancy Docwra, has worked extremely hard to complete the water main replacement project much earlier than planned."

The storage area we used for the duration of our work in Lower Road will remain in place to help support the next phase which starts in January on London Road/A2.

This section will take place between the junctions of Station Road and Claxfield Road along the A2 London Road and is expected to take 9 months to complete.

Tuesday 13 August

Following our drop-in session at the end of last month, we’ve spoken to Kent Highways following a number of questions from customers and parish councillors to the upcoming works on the A2. We are working closely with them to plan this work in a way that will minimise disruption.

Working hours

Kent Highways have requested us to work six days a week, 7.30am – 6pm Mon – Friday and 8am – 4pm Saturday.

Generally, traffic lights will be in place for no more than a 100-metre stretch to minimise delays but we are reviewing the requirements as part of the planning of this project.

Other roadworks in Teynham and Sittingbourne

Kent Highways has confirmed that other roadworks taking place on the A2 in Sittingbourne and more locally in the village will not affect the start date of our works.

If there is a planned or emergency closure of the M2, they will ask us to remove our traffic lights on the A2 if it is safe to do so, or if not, then to manually control the lights to ease the flow of traffic.

Local roadworks planned by UK Power Networks in Teynham will be allowed to go ahead only if minimal traffic management will be used.

Lower Road flooding

We’ve let Kent Highways know that many residents at our information evening reported that the drains on Lower Road are prone to flooding and that we'd be happy to accommodate their drain cleaning at the same time as our work. 

We’ll keep residents updated if we hear more details from the highways team.

Vegetation clearance on Frognal Lane and Lower Road

Following feedback from customers about overgrown hedges making the road narrower, Highways will pass this onto their operations teams to plan this work in.

Monday 5 August

Work began today as planned, with Lower Road closed as we replace the pipe in this area.


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