Chatham and Aylesford MP Tracey Crouch joined South East Water staff to pack hampers with goodies destined to bring some festive cheer this Christmas.

The former Minister for Loneliness met the water company’s Customer Care Team, which has raised money to buy essentials and treats for the hampers. They will now be delivered to customers who have needed a helping hand from the company during the year.

In all the team raised more than £7,000 in less than two months from events for its Alone at Christmas appeal, which aims to help not only South East Water customers, but those facing the festive season on the streets. It is working with charities across its water supply area to make sure the donations reach those in need.

Tracey Crouch MP said: “I have been following South East Water’s fundraising efforts and been really impressed with the determination everyone has shown to make a difference in the communities it serves.

“The hampers will make a huge difference to people who may be facing Christmas without the family and friends we all enjoy being with at this time of year.

“This amount raised is amazing and a testament to the generosity of South East Water’s staff and partners.”

Among the fundraising events was a sleep out in the car park at the company’s head office in Snodland, Kent, when 30 members of staff spent a night in the cold with just a sleeping bag for warmth.

Customer Care Team Manager Sheila Bowdery said: “We are out and about throughout the year giving support to our customers who may be vulnerable or just need a bit of extra help.

“We see the problems people face and know it can be especially hard at Christmas. We know from experience the hampers bring a bit of cheer and we hope too we can do our bit to support the charities who are on the frontline, supporting people who are facing the toughest times.”

South East Water’s Customer Care Team offers a range of special services for those struggling to pay their water bill or those who may need extra help to access services, including customers with disabilities or a long term illness.
To find out more, including how to join the Priority Services Register, go to www.southeastwater.co.uk/customercare

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