South East Water is urging residents in Linton, Bearsted, Boughton Monchelsea and surrounding areas of Maidstone to only use tap water for essential use today.
This follows a major burst on a local pipeline at Detling which supplies water to these areas of the town yesterday afternoon (Thursday 25 June).
Its team worked through the night to complete the repairs, however it has left the company’s underground storage tanks, which hold treated drinking water for short periods before flowing to customers’ taps, at low levels.
The company is urging customers to only use water for drinking, cooking, washing and flushing toilets and refrain from using it in the garden. This will ensure there is enough water in the system for tonight when demand for tap water is naturally high.
Steve Andrews, South East Water’s Incident Manager, said: “Our repair team worked extremely hard in challenging conditions overnight to complete the complex repair on the burst pipe at Detling.
“While they have done a superb job ensuring our customers in Maidstone wake up to water this morning, the burst, coupled with extremely high demand for water due to the hot weather yesterday, has left our treated water storage tanks in the area low.
“We’re working extremely hard to extract, treat and pump as much water into the system as possible today, but to help make sure there is enough water for all, we’re asking people in the Bearsted, Linton and Boughton Monchelsea areas of Maidstone to only use water for essential use today and not in their gardens.
“I am sorry to all customers affected by the burst last night and I would like to thank them for their ongoing patience today while we work to refill the area’s drinking water network.”
For further updates visit: southeastwater.co.uk