South East Water is working hard to restore water supplies in Haywards Heath, Burgess Hill and surrounding areas following a burst pipe in the early hours of this morning (Tuesday).
The water company has started repairs on the damaged 15-inch-diameter trunk main which was discovered near Burgess Hill Football Club.
Technicians have isolated the burst pipe meaning most impacted customers in the Haywards Heath area should slowly see their water supply return to normal.
The burst pipe caused the company’s nearby storage tanks to drain significantly, meaning customers in Burgess Hill are still without supply.
Steve Andrews, Head of Central Operations, said: “We’re really sorry to customers who have gone without water this morning.
“Please be assured we’re doing everything we can to get taps flowing as quickly as possible and that is our absolute priority.
“Unfortunately, the burst pipe meant our underground storage tanks lost a lot of water. As soon as we can get the pipe fixed, the tanks will refill and all customers should see their supplies return.”
Bottled water stations are being set up in the area and more information will be provided as soon as they are ready.
Customers signed up to the company’s Priority Service Register will have bottled water delivered directly to their door.
For more information and for regular updates, visit the company’s interactive map at: https://inyourarea.digdat.co.uk/SouthEastWater