Occasionally droughts happen - it's important we're prepared for when they do.

Our drought plan sets out the steps we would take during periods of low rainfall to ensure we can deliver a reliable water supply for the essential needs of drinking, washing, cooking and cleaning.

It details what actions we'd take to conserve water and secure customers’ supplies, while balancing the needs of the environment.

These actions include:

  • Moving water around our network
  • Fast-tracking schemes to increase water resources
  • Working even harder to fix leaks
  • Promoting sensible water use
  • The introduction of temporary water use restrictions (commonly known as hosepipe bans)

To ensure our plans are up-to-date we review them every five years and publish a draft document for consultation.

Although we published our latest plan in 2019 we are in the process of updating this plan following recent changes to Government drought plan guidance.

Our approach looks to increase supply, but also manage demand during times of drought. Your views help shape our approach as it's through listening to our customers and community that we'll keep improving our service - Lee Dance, Head of Water Resources

Having your say

All our customers and stakeholders have the opportunity to have their say on all our work, including our drought plan.

Using our experience from previous droughts, and research into possible future impacts, we are working to prepare a plan we hope will receive your support.

We know that working together with our customers and stakeholders is vital to the success of our plans as it is only through collaboration that we can make the best plan possible.

In the coming months we will be seeking your views on various aspects of our draft plan, so do keep checking back.

1. Read the plan

While we are busy working in the background to prepare the draft plan and public consultation you can read our latest plan published in 2019.

Read our previous drought plans

2. Tell us your views

Your thoughts are important and we’ll be seeking your views at various points ahead of our draft plan public consultation in the spring of 2021.

While the public consultation itself is closed we always welcome feedback and ideas at any time.

Contact wre@southeastwater.co.uk by email if you would like to provide feedback on our plan.

3. What happens next?

Our most recent Drought Plan was approved and published in 2019.

Following recent changes to Government guidance we are in the process of creating a new draft plan which is due for publication during the autumn of 2021.

We are keen to include customer and stakeholder views in this plan and will be inviting comment at various points ahead of the public consultation in spring 2021.

Following the consultation we will review every comment received and will prepare a statement of response document. This will be published on our website and sent to everyone who joined the consultation.

All comments will be considered and where appropriate we will make changes to the draft drought plan, giving reasons for the changes. Where we consider no changes are necessary we will explain the reasons for this.

The Secretary of State will consider the comments raised and our response to the comments made on the draft drought plan. We hope at this point the final plan will be able to be published, however if necessary an inquiry, or hearing, may be required.

The final drought plan will be added to the website once it has been approved by Defra.

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